Privacy Policy

Overview

Please carefully read this Privacy Policy. By accessing and using our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you disagree, please refrain from using our Services.

Changes to Privacy Policy

This Privacy Policy may be updated periodically for operational, legal, or regulatory reasons. Revised versions will be posted on the Site, with the “Last updated” date noted.

Collection and Use of Personal Information

To provide Services, we collect personal information from various sources. Your interaction with us determines the type of information collected. Besides specific uses, collected information may be used for communication, compliance with legal obligations, and protection of Services, our rights, and user rights.

Types of Personal Information Collected

  1. Information Directly from You: Basic contact details, order information, account details, shopping information, and customer support information voluntarily provided through our Services.

  2. Information through Cookies: Usage Data, obtained through online tracking technologies such as cookies, pixels, and similar tools, detailing your interaction with the Services.

  3. Information from Third Parties: Obtained from vendors, service providers (e.g., Shopify), and other third parties for legitimate purposes as per this Privacy Policy.

How We Use Your Personal Information

  1. Providing Products and Services: To fulfill orders, process payments, manage accounts, and facilitate product reviews.

  2. Marketing and Advertising: For promotional communications and targeted advertising.

  3. Security and Fraud Prevention: To detect and address fraudulent, illegal, or malicious activity.

  4. Communicating with You: Providing customer support, improving Services, and maintaining a business relationship.

Disclosure of Personal Information

We may disclose personal information to third parties in accordance with this Privacy Policy, such as vendors, business partners, affiliates, and in specific legal or business transactions.

User-Generated Content

Content submitted by users, such as product reviews, is public and accessible. We do not control who accesses or uses publicly shared information.

Third-Party Websites and Links

We are not responsible for the privacy or security of third-party sites linked on our Site. Users should review their policies.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from them.

Security and Retention

While we implement security measures, we cannot guarantee absolute security. Information retention depends on factors like account maintenance and legal obligations.

Your Rights and Choices

Depending on your location, you may have rights such as access, deletion, correction, and more. You can manage communication preferences and unsubscribe from promotional emails.

Complaints

If you have complaints about how we handle your information, contact us. You may have the right to appeal or lodge a complaint with your local data protection authority.

International Users

Personal information may be transferred and processed outside your country, including the United States. Transfer mechanisms like Standard Contractual Clauses are used for data protection.

Contact

For questions, exercise of rights, or privacy concerns, contact us at Contact@CozyCouchTv.com